Terms & Conditions
These terms govern your use of Hermes (including messaging features).
Effective: December 28, 2025
1) Overview
What Hermes is (and isn’t).
Hermes is a digital assistant that helps you capture and organize work through SMS/MMS and related channels. Hermes may propose tasks, reminders, calendar events, and summaries based on what you send.
Hermes is a Nauset AI product — built in-house and improved continuously. For questions, contact us via our contact page.
2) Messaging terms
SMS/MMS program basics.
By opting in to Hermes messaging, you consent to receive SMS/MMS messages related to Hermes features, such as confirmations, reminders you request, and summaries you enable. Message frequency is determined by you based on your usage and settings. Higher pricing tiers may add additional features and messaging capacity.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Main Hermes number: (888) 470-8906
You can opt out at any time by replying STOP. For help, reply HELP.
See the Messaging Opt-In page for more details.
3) Acceptable use
Keep Hermes safe and lawful.
You agree not to use Hermes to:
- Send spam or unlawful content
- Attempt to access accounts or data you do not own
- Transmit sensitive personal data unless you have a lawful basis
- Reverse engineer, disrupt, or abuse the service
4) AI limitations and disclaimers
Human-in-the-loop is part of the design.
Hermes may make mistakes. You are responsible for reviewing and approving any critical actions (for example: scheduling, customer communication, or financial decisions).
Hermes is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we disclaim implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
5) Social media posting
Facebook and Instagram integrations.
Hermes may offer the ability to connect your Facebook Page or Instagram Business account to enable social media posting via SMS. By connecting these accounts, you authorize Hermes to publish content on your behalf only when you explicitly approve each post.
You are solely responsible for the content you approve for posting. You represent that you have the rights and permissions necessary to post such content and that it complies with Meta's Platform Terms, Community Standards, and applicable law.
You can disconnect your social accounts at any time. Hermes will immediately cease posting on your behalf upon disconnection.
Your use of Facebook and Instagram features is also subject to Meta's Terms of Service.
6) Privacy
How we handle data.
Our data handling practices are described in our Privacy Policy.
This page provides general information and is not legal advice.